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Frequently Asked Questions

We provide a simple, straightforward process to sell your used mobile device. Just visit our website, get an instant online quote by providing details about your phone's condition, and if you're satisfied with the price, send us your device. We'll inspect it and pay you quickly.

We buy a wide range of mobile devices including smartphones from major brands like Apple, Samsung, Google, OnePlus, and more. We accept devices in various conditions – from nearly new to those with minor wear and tear. Tablets, smartwatches, and other mobile tech are also welcome.

Our valuation is based on multiple factors including the device's model, age, condition, functionality, and current market demand. Our expert technicians conduct a thorough assessment to provide you with the most competitive and fair price possible.

Absolutely. We have a strict data protection policy. Our technicians completely wipe all personal data from devices using industry-standard data erasure techniques. We recommend you back up your data and perform a factory reset before sending your device.

We're committed to sustainability. Devices in good condition are refurbished and resold, extending their lifecycle. Those beyond repair are responsibly recycled, ensuring minimal environmental impact. Our goal is to reduce electronic waste while providing affordable tech options.
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Ready to Sell Your Phone?
It’s Easy with Us! Looking to sell your old smartphone? We make it simple to sell your phone both online and in-store with our easy-to-use trade-in scheme. Get cash for your device and use it towards the latest and greatest tech! Sounds like a win-win, right?
How to Sell Your Phone Online?
Selling your phone online is super straightforward! Start by filling out the details about your phone using our free online calculator. Pick the brand (e.g., iPhone, Samsung), select your model, and let us know whether the phone was used for personal or work purposes.
Tell Us About the Condition?
The condition of your phone matters! We can’t accept phones that:

  • Won’t power on
  • Have missing parts
  • Have a swollen battery
  • Show liquid damage
  • Are over 7 years old
  • Are modified, jailbroken, or rooted
But don’t worry if your phone doesn’t qualify for trade-in! Bring it to your nearest store for recycling and get £5 off your next tech purchase thanks to our Cash for Trash scheme!
What Happens After You Confirm?
Once you've completed the form, we’ll provide an estimated trade-in value. If you’re happy with the offer, click confirm! Before you send it to us, remember to back up your data—we’ll wipe it for you once we get the phone.
Ship Your Phone or Schedule a Pickup?
Need a pickup? No problem! We offer free postage or collection from your home. Once we receive your phone, we’ll inspect it and confirm the final price. Payment will be processed and should appear in your account within 3-5 days.
In-Person Trade-In
Prefer to trade your phone in person? No problem! Head to one of our stores with your trade-in valuation, and our expert team will inspect your device. If all checks out, we’ll process your payment on the spot, and you’ll receive a gift card for the amount—perfect for your next tech upgrade!